DeliverLogic

Open DeliverLogic at 10 a.m., and your shift practically runs itself. Start by defining zones, service hours, and driver shifts. Set assignment rules—prioritize earliest promise times or shortest travel, then choose whether to auto-approve or require a quick click to confirm. The system learns from past runs to suggest the right courier for each job and can stack compatible orders into one route. Create incentive rules to handle spikes: for example, when backlog passes a threshold or a storm hits, add a temporary pay boost that drivers see instantly in their app. If your team occasionally buys items at pickup, enable purchase tasks and let DeliverLogic auto-fund driver cards right when they scan arrival; after the receipt is submitted, any unused amount flows back—no spreadsheets, no reimbursements.

As tickets roll in, the dispatch board becomes mission control. Orders are ranked by risk and promise time, with live ETAs and map previews for every stop. Drag an order onto a different driver to reassign, split a run if prep is slow, or merge nearby drops to cut miles. One tap triggers the right customer update based on status—running late, en route, arriving soon, or delivered—with two-way, number-masked chat when a handoff needs coordination. Set quiet hours, translation options, and message templates by brand so your tone is consistent without tying up staff. If a delay is unavoidable, the system can push a proactive apology and adjusted ETA before the customer asks, reducing refunds and support calls. more